ICT Infrastructure Management - ITIL Series (IT Infrastructure Library)

Customers who bought this, also bought: Test Yourself A+ Certification, Fourth (4th) Edition Hack I.T. - Security Through Penetration Testing PROGRAMMING A BEGINNER'S GDE IPv6 Core Protocols Implementation (The Morgan Kaufmann Series in Networking) Designing Interfaces, 2nd Edition Security Management: IT Infrastructure Library (ITIL) ITIL Service Support

by: Office of Government Commerce (OGC)

Notify me when in stock

On-line Price: $109.01 (includes GST) Paperback package 286 5%Off Retail Price You save: $6.00 Usually ships in 2-3 weeks. In the unlikely event of a delay or price change, we will confirm with you first.	Retail Price: $115.01 Publisher: The Stationary Offic,31.10.02 Category: IT GOVERNANCE Level: B/I/A ISBN: 0113308655 ISBN13: 9780113308651
Add to Shopping Cart

'ICT Infrastructure Management' is part of the seven book ITIL series from OGC that guides business users through the planning, delivery and management of quality IT services. This publication covers network service management, operations management , management of local processors, computer installation and acceptance and systems management.
Key features:

ITIL is closely aligned with the BSI standard BS 15000 and Code of Practice (PD0005)

An approach adopted by organisations such as Microsoft, IBM, Barclays, HSBC, Procter & Gamble, British Airways and Guinness

CD-ROM version with added functionality also available (see link below)

Office of Government Commerce (OGC)
An office of HM Treasury that incorporates the Central and Telecommunications Agency (CCTA), the OGC is the authority for best practice in commercial activities in UK government, and works with organisations internationally to develop and share business and practitioner guidance.