For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles and requirements.
Business Perspective Volume 1 performs a vital task. Given that there is absolute dependence of business on IT, it ensures that Best Practice flows from Information Services provision into the organisation as a whole. It will help IS personnel align their activities with the needs of the business in order to deliver the greatest benefits, such as:
Contribution to business objectives
Developing IT services in line with those objectives
Assisting the business exploit their IT resource to the maximum
Helping to build an integrated culture within the business
Enabling change and innovation for business advantage
Building on the foundations already laid down in ITIL, this book will be of enormous interest to all IS managers and anyone interested in fully their exploiting IT resource to deliver business benefits.
Builds on foundations already laid by ITIL
Designed to complement Volume 2, which focuses on delivering results against a background of change.