Preface
1. Network Management and Troubleshooting
General Approaches to Troubleshooting
Need for Troubleshooting Tools
Troubleshooting and Management
2. Host Configurations
Utilities
System Configuration Files
Microsoft Windows
3. Connectivity Testing
Cabling
Testing Adapters
Software Testing with ping
Microsoft Windows
4. Path Characteristics
Path Discovery with traceroute
Path Performance
Microsoft Windows
5. Packet Capture
Traffic Capture Tools
Access to Traffic
Capturing Data
tcpdump
Analysis Tools
Packet Analyzers
Dark Side of Packet Capture
Microsoft Windows
6. Device Discovery and Mapping
Troubleshooting Versus Management
Device Discovery
Device Identification
Scripts
Mapping or Diagramming
Politics and Security
Microsoft Windows
7. Device Monitoring with SNMP
Overview of SNMP
SNMP-Based Management Tools
Non-SNMP Approaches
Microsoft Windows
8. Performance Measurement Tools
What, When, and Where
Host-Monitoring Tools
Point-Monitoring Tools
Network-Monitoring Tools
RMON
Microsoft Windows
9. Testing Connectivity Protocols
Packet Injection Tools
Network Emulators and Simulators
Microsoft Windows
10. Application-Level Tools
Application-Protocols Tools
Microsoft Windows
11. Miscellaneous Tools
Communications Tools
Log Files and Auditing
NTP
Security Tools
Microsoft Windows
12. Troubleshooting Strategies
Generic Troubleshooting
Task-Specific Troubleshooting
A. Software Sources
B. Resources and References
Index