MCDST 70-271 Exam Cram 2: Supporting Users & Troubleshooting a Windows XP Operating System

Customers who bought this, also bought: MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, Second (2nd) Edition MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second (2nd) Edition MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System

by: Dan Balter Philip Wiest Ed Tittel Editor

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On-line Price: $39.95 (includes GST) Paperback w/ CD package 504 20%Off Retail Price You save: $10.00 TBA - Price Subject to Change. _____________________ Supplier : In Transit	Retail Price: $49.95 Publisher: ,2004/07/30 Category: MCDST Level: ISBN: 0789731495 ISBN13: 9780789731494
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Appropriate for all courses on Windows XP (Professional and Home), and for all courses preparing students for Microsoft's MCDST 70-271 certification exam.

This is a fast-paced study guide and refresher for every student seeking to master Windows XP support and troubleshooting, and especially for those preparing for MCDST Exam 70-271. (Exam 70-271 and the companion Exam 70-272 are the two core exams required for the new Microsoft Certified Desktop Support Technician certification program.)

The book offers concise, high-efficiency review of every exam topic. Coverage includes: installing Windows XP; configuring and troubleshooting resources; managing and troubleshooting desktop storage; setting up and troubleshooting hardware and drivers; and managing and troubleshooting user and desktop settings, local security settings, and policies. Coverage also includes: monitoring and analyzing OS performance; and managing and troubleshooting network protocols and services. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.