MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System
by:
Diana Huggins Will Schmied Ed Tittel Editor
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Retail Price:
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Publisher:
,2004/05/30
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ISBN: 0789731509
ISBN13: 9780789731500
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Features
Thorough coverage--Covers every MCDST Exam 70-272 exam topic, including configuring, customizing, and/or troubleshooting Windows XP, Internet Explorer, Outlook Express, Outlook, Microsoft Office, hardware, network connectivity, and security.
Offers students a single source for concise review of every topic they need to master in order to pass thisexam.
Rapid-mastery features, outstanding pedagogy--Includes a wide range of features designed to help students pass the exam, including test-taking strategies, time-saving study tips, a complete glossary, and a Cram Sheet containing tips, acronyms, and memory joggers.
Helps students make the most of their study time and make absolutely sure they understand the concepts that matter most.
Author Bio
Diana Huggins is currently an independent contractor providing both technical writing and consulting services. Prior to this, she worked as a senior systems consultant. Some of the projects she worked on include a security review of Microsoft's official curriculum, content development for private companies, as well as network infrastructure design and implementation projects.
Diana's main focus over the past few years has been on writing certification study guides. To complement her efforts, she also spends a portion of her time consulting for small- to medium-sized companies in a variety of areas and continues to work as an independent technical trainer.
Diana currently has her Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT) Certification, along with several other certifications from different vendors. Although her focus is on the Information Technology industry, she also holds a bachelor's degree in education. Diana runs her own company, DKB Consulting Services. The main focus of the company is developing certification training courseware, online practice exams, as well as content delivery.
Felicia Buckingham is an independent contractor currently deploying Office XP for a provincial-wide electrical company. Prior to this, she spent several years in the technical training industry with a focus on Microsoft Office applications.
Felicia holds her Microsoft Certified Professional (MCP) and Microsoft Office Specialist (MOS) Master designations, along with several other certifications from various vendors. She specializes in Microsoft Office training and consulting.
Over the past few years, Felicia has contributed to several Microsoft Office study guides and has recently co-authored Microsoft Excel 2003 Programming Inside Out. During the past year, she has also established her own consulting company that specializes in Microsoft Office deployment, training services, and courseware development.
Table of Contents
Introduction.
Self-Assessment.
1. Configuring, Customizing, and Troubleshooting the Operating System.
2. Configuring, Customizing, and Troubleshooting Internet Explorer.
3. Configuring, Customizing, and Troubleshooting Outlook Express.
4. Configuring, Customizing, and Troubleshooting Office Applications.
5. Configuring, Customizing, and Managing Outlook.
6. Configuring and Troubleshooting Hardware.
7. Configuring and Troubleshooting Network Connectivity.
8. Configuring and Managing Application Security.
9. Identifying and Responding to Security Incidents.
10. Practice Exam #1.
11. Answer Key for Practice Exam #1.
12. Practice Exam #2.
13. Answer Key for Practice Exam #2.
Appendix A: Need to Know More?
Appendix B: CD Contents and Installation Instructions.
Glossary.
Index.
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