Troubled IT Projects : Prevention and Turnaround (Iee Professional Applications of Computing Series, 3)
by:
John Smith, Peter McKee
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Retail Price:
$78.95
Publisher:
,Dec-2001
Category:
IT GOVERNANCE Level: I/A
ISBN: 0852961049
ISBN13: 9780852961049
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Scope: There is no mystery surrounding the reasons for IT project failure, yet such problems are ubiquitous and touch on businesses of every variety. Although all the experience and information we need is out there in the public domain, vendors and buyers of IT services make the same mistakes again and again. This book provides systematic guidance on how to sense and avoid the causes of IT project failure at every step, from project conception to the
disposal of the system after a long and beneficial operational life. It includes detailed analysis of what the author sees as the 40 root causes of troubled IT projects, drawn from the available research, the author's personal experience and common sense. This book covers the entire project life-cycle from both sides of the buyer-vendor relationship and will be a valuable handbook for IT services professionals, IT managers and software engineers.
Contents: Foreword, Preface, Part 1 Why Projects Fail; 1: What is a Troubled Project?; 2: Root Causes of Troubled Projects; 3: A Troubled Project Case Study The SS Great Eastern; Part 2 Preventing Troubled Projects at the Bid Stage; 4: A Professional Services Sales Primer; 5: Opportunity Qualification and Selection; 6: Engaging the Potential Buyer - and Bid Planning; 7: Shaping the Solution; 8: Defining and Refining the Solution; 9: Project Estimating, Planning, Contract Negotiation and Pricing; 10: Managing Quality and Risk; 11: Writing and Presenting the Proposal, Part 3, Preventing Troubled Projects in Delivery; 12: Project Delivery Reviews; 13: Review Planning and Preparation; 14: Conducting the Review and Preparing the Report; 15: Requirements and Design Baselines; 16: Project Planning and Progress against Plans; 17: The Development Life-cycle; 18: Project Organisation; 19: Project Management System; Part 4 Project Turnaround and Organisational Learning; 20: Turning Around a Troubled Project; 21: Individual and Organisational Learning; Bibliography; Index.
Foreword
Preface
Part 1. Why Projects Fail
Chapter 1 - What is a Troubled Project?
Chapter 2 - Root Causes of Troubled Projects
Chapter 3 - A Troubled Project Case Study The SS Great Eastern
Part 2. Preventing Troubled Projects at the Planning Stage
Chapter 4 - A Professional Services Sales Primer
Chapter 5 - Opportunity Qualification and Selection
Chapter 6 - Engaging the Potential Buyer and Bid Planning
Chapter 7 - Shaping the Solution
Chapter 8 - Defining and Refining the Solution
Chapter 9 - Project Estimating, Planning, Contract Negotiation and Pricing
Chapter 10 - Managing Quality and Risk
Chapter 11 - Writing and Presentig the Proposal
Part 3. Reviewing Troubled Projnects in Delivery
Chapter 12 - Project Delivery Reviews
Chapter 13 - Review Planning and Preparation
Chapter 14 - Conducting the Review and Preparing the Report
Chapter 15 - Requirements and Design Baselines
Chapter 16 - Project Planning and Progress Against Plans
Chapter 17 - The Development Life Cycle
Chapter 18 - Project Organisation
Chapter 19 - Project Management System
Part 4. Project Turnaround and Organisational Learning
Chapter 20 - Turning Around a Troubled Project
Chapter 21 - Individual and Organisational Learning
Appendix 'Key Lessons' extracted from the UK House of Commons Committee of Public Accounts First Report - Improving the Delivery of Government IT Projects
- published on 24 November 1999
Index
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