IT Essentials begins by discussing the importance of user documentation for computer systems. It describes the reasons for documentation and the different types. Determining user documentation requirements and the relevance of different types of user documentation is also covered.The book moves on to cover the occupational health and safety hazards and risks you might encounter in any workplace, and also discusses the skills required to identify and solve problems associated with health and safety hazards.
The process of setting up Windows XP is covered in great detail. You are shown how to manage user accounts, set up printers and manage icons and folders. You are also shown how to customise the Windows desktop by changing background colours and activating screensavers.
System maintenance tools such as Check Disk, Disk Cleanup, Disk Defragmenter and Scheduled Tasks are also covered.
IT Essentials also introduces students to the skills required to diagnose computer faults and provides information on how to keep a computer running smoothly and virus free.
This second edition of IT Essentials includes a new unit on training users. It also incorporates new material that covers copyright laws in respect of computer programs, including the penalties for infringing copyright laws, as well as software licenses.
IT Essentials is one of a series of texts that has been developed for Certificate III of the National Information Technology Training Package. It covers the following competencies:
* ICAD3218A Create user documentation
* ICAU3004A Apply occupational health and safety procedures
* ICAI3020A Install and optimise operating system software
* ICAS3234A Care for computer hardware
* ICAS3031A Provide advice to clients.
