This must-have resource for learning the ins-and-outs of SAP Enterprise Asset Management (EAM) teaches you how to successfully structure your technical systems and business processes in plant maintenance using SAP EAM. All of the essential customizing settings and processes, from refurbishment to condition-based maintenance are covered. You'll explore the existing interfaces to other enterprises, learn about reporting options, and understand how to use new technologies, such as Mobile Asset Management (MAM), the Portal, or RFID. In addition, an entire chapter is dedicated to the success and risk factors of implementation projects, along with suggestions on how you can improve your system's usability. Throughout the book you'll find practical, real-life tips for customizing your daily EAM operations in SAP ERP 6.0.
Highlights
* Organizational Structures
* Structuring of Technical Systems: Functional Locations, Equipment, Materials, Bills of Material
* Business Processes: Planned and Preventive Maintenance, Immediate Repair, External Services, Refurbishment, Condition- and Project-Based Maintenance, Calibration of Test and Measuring Equipment
* Integration: Interfaces to External Systems, Integration within SAP ERP
* Maintenance Controlling: Reporting (e. g., SAP NetWeaver BI), Budgeting (e. g., MCB)
* New Information Technologies: SAP NetWeaver Portal, cFolders, MAM, RFID, Enterprise SOA
* SAP Projects in Plant Maintenance Usability
About the Author(s)
Dr. Karl Liebstückel is Professor of Information Management and Business Software at the Würzburg-Schweinfurt University of Applied Sciences, Germany. He has been Chairman of the German SAP User Group (DSAG) since 2007 and leads its Plant Maintenance and Service Management work group.
Additional Resources
BONUS DVD
Comes loaded with examples, practice tests, presentations, and much more.
Table of Contents
1 About This Book ... 15
... 1.1 ... Target Audience ... 16
... 1.2 ... What This Book Can and Cannot Do ... 18
... 1.3 ... Structure of This Book ... 19
... 1.4 ... The Companion DVD ... 21
2 Plant Maintenance and SAP: A Contradiction? ... 23
... 2.1 ... Plant Maintenance Today: New Ideas Need New Space ... 24
... 2.2 ... New Maintenance Terminology ... 26
... 2.3 ... Development of Maintenance Strategies ... 29
... 2.4 ... Development of SAP Plant Maintenance ... 31
... 2.5 ... SAP ERP 6.0 ... 32
3 Organizational Structures .... 37
... 3.1 ... SAP Organizational Units ... 37
... 3.2 ... Work Centers ... 43
4 Structuring of Technical Systems ... 51
... 4.1 ... Actions before Mapping Your Technical Systems in the SAP System ... 52
... 4.2 ... SAP Resources for Structuring Technical Systems and How to Use Them ... 63
5 Business Processes ... 123
... 5.1 ... What You Should Do Before You Map Your Business Processes in the SAP System ... 124
... 5.2 ... 'Planned Repairs' Business Process ... 131
... 5.3... 'Immediate Repairs' Business Process ... 198
... 5.4 ... 'External Processing' Business Process ... 204
... 5.5 ... 'Refurbishment' Business Process ... 220
... 5.6 ... 'Preventive Maintenance' Business Process ... 228
... 5.7 ... 'Condition-Based Maintenance' Business Process ... 268
... 5.8 ... 'Calibration Inspection Test Equipment' Business Process ... 271
... 5.9 ... 'Project-Based Maintenance' Business Process ... 279
6 Integrating Applications from Other Departments ..... 289
... 6.1 ... How Other Departments Are Involved ... 289
... 6.2 ... Integration Within SAP ERP ... 290
... 6.3 ... Integration with Other SAP Software ... 328
... 6.4 ... Integration with Non-SAP Systems ... 333
7 Plant Maintenance Controlling ... 343
... 7.1 ... What Plant Maintenance Controlling is About ... 343
... 7.2 ... SAP Tools for Acquiring Information and How To Use Them ... 347
... 7.3 ... SAP Tools for Budgeting and How To Use Them ... 378
8 New Information Technologies in Plant Maintenance ... 397
... 8.1 ... Internet and Intranet ... 397
... 8.2 ... Mobile Maintenance ... 418
... 8.3 ... Enterprise SOA ... 438
9 SAP Projects in Plant Maintenance ... 445
... 9.1 ... A Possible Process for Your SAP Plant Maintenance Project ... 445
... 9.2 ... General Risk and Success Factors in SAP Projects: An Empirical Survey ... 450
... 9.3 ... Tips for Your Plant Maintenance Project ... 454
10 Usability ... 481
... 10.1 ... What is Meant by Usability? ... 482
... 10.2 ... Assessing Usability ... 486
... 10.3 ... The Importance of Usability in Plant Maintenance ... 487
... 10.4 ... SAP System Options to Improve Usability ... 489
... 10.5 ... Usability Study for SAP ERP 6.0 ... 502
Appendices
... A ... List of Sources ... 517
... B ... DVD ... 521
... B.1 ... Installation ... 521
... B.2 ... Business Processes ... 521
... B.3 ... Additional Material and Practical Tips ... 522
... C ... Overviews ... 523
... C.1 ... Functional Comparison of Structuring Resources ... 523
... C.2 ... Functions of Notifications and Orders ... 524
... C.3 ... Integration Aspects ... 527
... C.4 ... Standard Reports of SAP PM-IS ... 532
... C.5 ... Enterprise Services for Plant Maintenance ... 534
... C.6 ... Authorization Objects in SAP ERP EAM ... 537
... C.7 ... Customer Exits for Plant Maintenance ... 539
... D ... The Author ... 544
... E ... Acknowledgments ... 544
