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Business Data Communications, 6th Edition

by: William Stallings

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Retail Price: $151.05

Publisher: ,06.10.08

Category: Business Information Systems Level:

ISBN: 0136067417
ISBN13: 9780136067412

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For Business Data Communications, Data Communications, and introductory Networking for Business courses.

Business Data Communications, 6/e, covers the fundamentals of data communications, networking, distributed applications, and network management and security. Stallings presents these concepts in a way that relates specifically to the business environment and the concerns of business management and staff, structuring his text around requirements, ingredients, and applications. While making liberal use of real-world case studies and charts and graphs to provide a business perspective, the book also provides the student with a solid grasp of the technical foundation of business data communications. Throughout the text, references to the interactive, online animations supply a powerful tool in understanding complex protocol mechanisms.

The Sixth Edition maintains Stallings' superlative support for either a research projects or modeling projects component in the course.

The diverse set of projects and student exercises enables the instructor to use the book as a component in a rich and varied learning experience and to tailor a course plan to meet the specific needs of the instructor and students.



New To This Edition



  * New incorporation of interactive, online animations. A total of 12 Web-based animations are used to illustrate key functions.

These animations are a tremendous help in visualizing the complex mechanisms of network protocols. They can be used in a passive or active mode for self-study, or an assignment.


  * New coverage of IP performance metrics and service level agreements (SLAs). Information systems managers need these increasingly important tools to properly manage enterprise networks and ensure that quality of service (QoS) meets requirements.


  * New unified communications concepts. New treatment of concepts representing the leading edge of business network design, including unified communications, convergence, and service oriented architecture (SOA).


  * Security material has been expanded to two stand-alone chapters and interspersed throughout the text.


              o Part six of the prior edition, Security, has been completely rewritten and expanded to two chapters, reflecting the growing importance Security holds to information systems managers.


              o Unique to this text, additional security material is also embedded throughout relevant chapters.


  * All of the material has been updated for the latest technologies and developments in the field. Updated coverage includes specifications of WiFi/IEEE 802.11 wireless LANs, including 802.11n. New details of Gigabit Ethernet and 10-Gbps Ethernet standards are provided.


  * New homework problems and additional text and figures have been added.



Features and Benefits



  * Flexible organization. The ordering of topics is presented with a top-down approach, with the early part of the book dealing with applications and upper-level protocols. However, the book is designed to support a bottom-up approach as well.


  * Detailed examination of client/server computing and service oriented architecture. Provides students with information about how these vital topics for corporate data communication work, allowing them to understand their functions and the approach for organizing enterprise systems.


  * Detailed discussion of all networking technologies, including LANs and WANs. Students can compare and evaluate competing approaches and thus understand each better. Wireless networks and quality of service are especially important topics.


  * Solid coverage of the TCP/IP set of protocols. Students are given the foundation and context for understanding the protocols and standards that form the foundation for all data networking.


  * Extensive use of real-world case studies. Shows students how companies have dealt with the real issues, problems, and opportunities presented by communications and network technology.


  * Numerous questions, homework problems, and worked-out examples. Offers students a chance to apply and test their knowledge.


  * Tables and figures. Helps students clarify concepts to aid in comprehension.


  * Suggested readings, key word lists, and recommended Web Sites conclude each chapter, and encourage students to further explore topics of interest. Seven online appendices provide supplemental material for students.


  * Companion Website Access textbook-related resources and support materials for students and instructors maintained by the author.


  * Student Resource Site Access a wealth of computer science-related information including mathematics reviews, how-to documents, research resources, and career explorations maintained by the author.


  * Instructor Resource Center: This password-protected web site includes:


              o Solutions Manual: Solutions to end-of-chapter Review Questions and Problems.


              o Projects Manual: Suggested project assignments for 6 different types of assignment, written especially for this book.


                          + Animation Assignments


                          + Practical Exercises


                          + Ethereal Projects


                          + Research Projects


                          + Reading/Report Assignments


                          + Writing Assignments


              o PowerPoint Slides: A set of slides covering all chapters, suitable for use in lecturing.


              o PDF files: Reproductions of all figures and tables from the book



Table of Contents


Preface


Chapter 0


Introduction


      0.1


  Outline of This Book


      0.2


  Topic Ordering


      0.3


  Internet and Web Resources


      0.4


  Useful Publications


Chapter 1


Introduction


      1.1


  Information and Communication


      1.2


  Data Communications and Networking for Today's Enterprise


      1.3


  Convergence and Unified Communications


      1.4


  The Nature of Business Information Requirements


      1.5


  Distributed Data Processing


      1.6


  The Internet and Distributed Applications


      1.7


  Networks


      1.8


  The Transmission of Information


      1.9


  Management Issues


      1.10

Standards


      1.11

Recommended Web Sites


      1.12

Key Terms and Review Questions


      Appendix 1A

Prefixes for Numerical Units


PART ONE

REQUIREMENTS


Chapter 2


Business Information


      2.1


  Audio


      2.2


  Data


      2.3


  Image


      2.4


  Video


      2.5


  Performance Measures


      Application Note:


File Sizes


      2.6


  Summary


      2.7


  Recommended Reading and Web Sites


      2.8


  Key Terms, Review Questions, and Problems


Chapter 3


Distributed Data Processing


      3.1


  Centralized Versus Distributed Processing


      3.2


  Forms of Distributed Data Processing


      3.3


  Distributed Data


      3.4


  Networking Implications of DDP


      Application Note:


Distributed Computing Support


      3.5


  Summary


      3.6


  Recommended Reading


      3.7


  Key Terms, Review Questions, and Problems


Case Study I


          MasterCard International


PART TWO


          THE INTERNET AND DISTRIBUTED APPLICATIONS


Chapter 4


Internet History and Architecture


      4.1


  Internet History


      4.2


  Internet Architecture


      4.3


  Internet Domains


      Application Note: Fitting DNS into your organizational structure


      4.4


  Summary


      4.5


  Recommended Reading


      4.6


  Key Terms, Review Questions, and Problems


Chapter 5


TCP/IP and OSI


      5.1


  A Simple Protocol Architecture


      5.2


  The TCP/IP Protocol Architecture


      5.3


  Internetworking


      5.4


  The OSI Protocol Architecture


      5.5


  Virtual Private Networks and IP Security


      Application Note: Practical Guide to Networking


      5.6


  Summary


      5.7


  Recommended Reading and Web Sites


      5.8


  Key Terms, Review Questions, and Problems


      Appendix 5A TCP and IP Details


      Appendix 5B The Trivial File Transfer Protocol


Case Study II


        Florida Department of Management Services - Part One


Chapter 6


Client/Server and Intranet Computing


      6.1


        The Growth of Client/Server Computing


      6.2


        Client/Server Applications


      6.3


        Middleware


      6.4


        Intranets


      6.5


        Extranets


      6.6


        Service Oriented Architecture


      Application Note:


To Be Fat or Thin - That is the Question


      6.6


        Summary


      6.7


        Recommended Reading and Web Sites


      6.8


        Key Terms, Review Questions, and Problems


Chapter 7 Internet-Based Applications


      7.1


  Electronic Mail and SMTP


      7.2


  Web Access and HTTP


      7.3


  Web Security


      7.4


  Internet Telephony and SIP


      Application Note:


To Serve or Not to Serve?


      7.5


  Summary


      7.6


  Recommended Reading and Web Sites


      7.7


  Key Terms, Review Questions, and Problems


Case Study III


    ING Life


Chapter 8


Internet Operation


      8.1


        Internet Addressing


      8.2


        Internet Routing Protocols


      8.3


        The Need for Speed and Quality of Service


      8.4


        Differentiated Services


      8.5


        Service Level Agreements


      8.6


        IP Performance Metrics


      Application Note:

Where Does My Network Address Come From?


      8.7


        Summary


      8.8


        Recommended Reading and Web Sites


      8.9


        Key Terms, Review Questions, and Problems


PART THREE


  LOCAL AREA NETWORKS


Chapter 9


LAN Architecture and Protocols


      9.1


        Background


      9.2


        LAN Configurations


      9.3


        Guided Transmission Media


      9.4


        LAN Protocol Architecture


      Application Note:

Cabling Infrastructure


      9.5


        Summary


      9.6


        Recommended Reading and Web Sites


      9.7


        Key Terms, Review Questions, and Problems


      Appendix 9A


              Decibels and Signal Strength


Chapter 10 Ethernet and Fibre Channel


      10.1


    The Emergence of High-Speed LANs


      10.2


    Traditional Ethernet


      10.3


    Bridges, Hubs, and Switches


      10.4


    High-Speed Ethernet


      Application Note: Networking with Ethernet


      10.5


    Summary


      10.6


    Recommended Reading and Web Sites


      10.7


    Key Terms, Review Questions, and Problems


Case Study IV


    Carlson Companies


Chapter 11 Wireless LANs


      11.1


    Overview


      11.2


    Wi-Fi Architecture and Services


      11.3


    IEEE 802.11 MAC and Physical Layer Standards


      11.4


    IEEE 802.11 Security


      Application Note: Deploying Wireless LANs


      11.5


    Summary


      11.6


    Recommended Reading and Web Sites


      11.7


    Key Terms, Review Questions, and Problems


Case Study V


        St. Luke's Episcopal Hospital


PART FOUR


        WIDE AREA NETWORKS


Chapter 12 Circuit Switching and Packet Switching


      12.1


    Switching Techniques


      12.2


    Circuit Switching Networks


      12.3


    Packet Switching Networks


      12.4


    Traditional Wide Area Network Alternatives


      Application Note: Switching


      12.5


    Summary


      12.6


    Recommended Reading and Web Sites


      12.7


    Key Terms, Review Questions, and Problems


Chapter 13 Frame Relay and ATM


      13.1


    Wide Area Networking Alternatives


      13.2


    Frame Relay


      13.3


    Asynchronous Transfer Mode (ATM)


      Application Note: Off-site Connectivity Solutions


      13.4


    Summary


      13.5


    Recommended Reading and Web Sites


      13.6


    Key Terms, Review Questions, and Problems


Case Study VI


    Florida Department of Management Services - Part Two


Case Study VII


  Guardian Life Insurance


Chapter 14 Wireless WANs


      14.1


    Cellular Wireless Networks


      14.2


    Multiple Access


      14.3


    Third-Generation Wireless Communications


      14.4


    Satellite Communications


      Application Note: PDAs, Cell Phones, and Laptops


      14.5


    Summary


      14.6


    Recommended Reading and Web Sites


      14.7


    Key Terms, Review Questions, and Problems


Case Study VIII


Choice Hotels International


PART FIVE


          DATA COMMUNICATIONS


Chapter 15 Data Transmission


      15.1


    Signals for Conveying Information


      15.2


    Transmission Impairments and Channel Capacity


      Application Note: PDAs, Cell Phones, and Laptops


      15.3


    Summary


      15.4


    Recommended Reading and Web Sites


      15.5


    Key Terms, Review Questions, and Problems


Chapter 16 Data Communication Fundamentals


      16.1


    Analog and Digital Data Communication


      16.2


    Data Encoding Techniques


      16.3


    Asynchronous and Synchronous Transmission


      16.4


    Error Detection


      Application Note: Devices, Encoding, Communication Parameters and Protocols


      16.5


    Summary


      16.6


    Recommended Reading and Web Sites


      16.7


    Key Terms, Review Questions, and Problems


Chapter 17 Data Link Control and Multiplexing


      17.1


    Flow Control and Error Control


      17.2


    High-Level Data Link Control


      17.3


    Motivation for Multiplexing


      17.4


    Frequency-Division Multiplexing


      17.5


    Synchronous Time-Division Multiplexing


      Application Note: Changing Communications


      17.6


    Summary


      17.7


    Recommended Reading and Web Sites


      17.8


    Key Terms, Review Questions, and Problems


Case Study IX


    Haukeland University Hospital


PART SIX

MANAGEMENT ISSUES


Chapter 18 Computer and Network Security Threats


      18.1


    Computer Security Concepts


      18.2


    Threats, Attacks, and Assets


      18.3


    Intruders


      18.4


    Malicious Software Overview


      18.5


    Viruses, Worms, and Bots


      18.6


    Recommended Reading and Web Sites


      18.7


    Key Terms, Review Questions, and Problems


Chapter 19 Computer and Network Security Techniques


      19.1


    Virtual Private Networks and IPSec


      19.2


    SSL and TLS


      19.3


    Wi-Fi Protected Access


      19.4


    Intrusion Detection


      19.5


    Malware Defense


      19.6


    Recommended Reading


      19.7


    Key Terms, Review Questions, and Problems


Case Study X


        The Hacker in All of Us


Chapter 20 Network Management (ONLINE)


      20.1


    Network Management Requirements


      20.2


    Network Management Systems


      20.3


    Technical Control


      20.4


    Performance Monitoring


      20.5


    Simple Network Management Protocol (SNMP)


      20.6


    Summary


      20.7


    Recommended Reading and Web Sites


      20.8


    Key Terms, Review Questions, and Problems


Chapter 21 Network Planning and Design (ONLINE)


      21.1

The Project Environment - The Big Picture


      21.2

Planning


      21.3

Design Techniques


      21.4

Some Capacity Planning and Network Design Tools


      21.5

Recommended Reading


      21.6

Key Terms, Review Questions, and Problems


      Appendix 21A


          Some Simple Design Algorithms


      Appendix 21B


          Selling Books Online - A Case Study


Appendix A


                Business Data Communications Projects


      A.1


Animation Projects


      A.2


Practical Exercises


      A.3


Ethereal Projects


      A.4


Research Projects


      A.5


Reading/Report Assignments


      A.6


Writing Assignments


Glossary


References


Index


ONLINE APPENDICES William Stallings.com/BDC/BDC6e.html


Appendix B


              Standards Organizations


              B.1


  The Importance of Standards


              B.2


  Standards and Regulation


              B.3


  Standards-Setting Organizations


Appendix C


              Uniform Resource Locators (URLs) and Uniform Resource Identifiers (URIs)


              C.1


  Uniform Resource Locator


              C.2


  Uniform Resource Identifier


              C.3


  To Learn More


Appendix D


                                The International Reference Alphabet


Appendix E


              The TCP/IP Checksum


              E.1


        Ones-Complement Addition


              E.2


        Use in TCP and IP


Appendix F


              IBM's System Network Architecture (SNA)


              F.1


    Network Architecture


              F.2


    Advanced Program-to-Program Communication


              F.3


    Protocol Architecture


Appendix G


              Fibre Channel

Appendix H


              Bluetooth

Appendix I


                Multipath Interference and Orthogonal Frequency Division Multiplexing (OFDM)


Appendix J


                Cryptographic Algorithms


              J.1


    Symmetric Encryption


              J.2


    Public-Key Cryptography


              J.3


    Secure Hash Functions



About the Authors


Dr. William Stallings has authored 17 titles, and counting revised editions, over 41 books on computer security, computer networking, and computer architecture. In over 20 years in the field, he has been a technical contributor, technical manager, and an executive with several high-technology firms. Currently he is an independent consultant whose clients have included computer and networking manufacturers and customers, software development firms, and leading-edge government research institutions. He has received the award for the Best Computer Science textbook of the year from the Text and Academic Authors Association 10 times - most recently in 2008 for his text, Computer Security: Principles and Practice.

Dr. Stallings is a member of the editorial board of Cryptologia, a scholarly journal devoted to all aspects of cryptology. He is a frequent lecturer and author of numerous technical papers. Dr. Stallings created and maintains the Computer Science Student Resource Site, which provides documents and links on subjects of interest to computer science students and professionals. He holds a PhD from M.I.T. in Computer Science and a B.S. from Notre Dame in electrical engineering.