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Management: Theory and Practice, 4th Edition

by: Kris Cole

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On-line Price: $84.40 (includes GST)

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This is an old edition. There is a new edition of this book available. In many cases publishers substitute to newer editions automatically...

Only order if you require this exact edition. your Order will be confirmed by reply email before proceeding

Retail Price: $97.40

Publisher: PEARSON EDUCATION AU,30.09.09

Category: MANAGEMENT Level:

ISBN: 1442503122
ISBN13: 9781442503120

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This is an OLD EDITION. To order the new edition, please perform a new search using the following ISBN: 9781442581685

PRESCRIBED TEXT FOR:

Diploma Of Tourism
Diploma Of Events

AT TAFE NSW Hunter Institute - Ourimbah

Management: theory and practice, 4e gives those studying to be managers the practical information and theoretical understanding they need to succeed as a manager.

This text presents management theory in a context and language that makes them easier to understand and put into practice. Management: theory and practice 4e has been extensively revised and includes new coverage of:


  * the changing work environment


  * leading non-traditional teams, including merged and virtual teams


  * risk management


  * managing for sustainability.

The case studies, chapter opening vignettes and examples have also been updated to cover a variety of industries and sectors, reflecting the Australian workplace in the 21st century.
Take a look at the new Cole package!

Enhanced support on the Management@Work website. Interactive workplace scenarios on the Management@Work website allow students to put the theory into practice. In a simulated workplace environment students will face the types of issues managers encounter every day, and will need to make decisions that affect both their team members and the success of the business. The website also contains revision activities and an additional Chapter to be downloaded - Managing workplace relations.
Preview a scenario on the Management@Work website>>



Features and Benefits

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  * Chapter overviews establish learning objectives and provide a framework for revision and exam preparation.


  * Chapter opening vignettes set the chapter contents in a work context.


  * Theory to Practice boxes show how the chapter content applies to real life workplace situations.


  * Checkpoints provide an opportunity for students to reflect on their own experiences and how the theory applies to them.


  * Key terms are highlighted and defined in the margin and are also in the glossary at the end of the text.


  * Big picture boxes provide a strategic overview of the theory, to help you understand it in a wider context.


  * FYI boxes provide additional information.


  * In Brief boxes contain information that extends, explains or summarises information provided in the chapter.


  * Review questions allow you to revise the chapter content.


  * Build your skills questions help you extend and apply your skills and think more deeply about the chapter content.


  * Workplace activities allow you to apply the chapter content to demonstrate your understanding.


  * Case studies cover a variety of industries and sectors, encouraging you to integrate and apply the concepts discussed in the chapter to the workplace.



About the Authors

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Australia's leading author of management texts, Kris Cole is an industrial psychologist and manufacturing technologist. One of Australia's leading training and management consultants, her company, Bax Associates, has helped organisations, teams and individuals increase their performance and productivity for more than 20 years.



Target Audience

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The following BSB07 Business Services Training Package competencies are covered in Management, 4e

BSBADM502B


  Manage meetings
BSBCMM401A


  Make a presentation
BSBCUS401A


  Coordinate implementation of customer service strategies
BSBCUS402A


  Address customer needs
BSBCUS403A


  Implement customer service standards
BSBCUS501A


  Manage quality customer service
BSBHRM402A


  Recruit, select and induct staff
BSBINN301A


      Promote innovation in a team environment
BSBLED501A


    Develop a workplace learning environment
BSBMGT401A


    Show leadership in the workplace
BSBMGT402A


    Implement operational plan
BSBMGT403A


    Implement continuous improvement
BSBMGT404A


    Lead and facilitate off-site staff
BSBMGT502B


    Manage people performance
BSBMGT515A


    Manage operational plan
BSBMGT516A


    Facilitate continuous improvement
BSBOHS407A


    Monitor a safe workplace
BSBOHS509A


    Ensure a safe workplace
BSBPMG510A


    Manage projects
BSBREL401A


      Establish business networks
BSBRSK401A


      Identify risk and apply risk management processes
BSBSUS501A


      Develop workplace policy and procedures for sustainability
BSBWOR401A


    Establish effective workplace relationships
BSBWOR402A


    Promote team effectiveness
BSBWOR404A


    Develop work priorities
BSBWOR501A


    Managing priorities
BSBWOR502A


    Ensure team effectivness
BSBWRK509A


    Manage industrial relations

The following SIT07 Tourism, Hospitality and Events Training Package competencies are covered in Management, 4e

SITXCOM001C


  Work with colleagues and customers
SITXCOM002C


  Work in a socially diverse environment
SITXCCS003C


  Manage quality customer service
SITXENV003A


    Develop workplace policy and procedures for sustainability
SITXHRM002A


  Recruit, select and induct staff
SITXHRM005A


  Lead and manage people
SITXHRM007A


  Manage workplace diversity
SITXMGT001A


    Monitor work operations
SITXMGT002A


    Develop and implement operational plans
SITXMGT005A


    Manage business risk
SITXMGT006C


  Establish and conduct business relationships
SITXOHS004A


  Implement and monitor workplace health, safety and security practices
SITXOHS005A


  Establish and maintain an OHS system