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Optimizing Sales and Distribution in SAP ERP: Functionality and Configuration

by: Ashish Mohapatra

On-line Price: $54.95 (includes GST)

Hardcover package 519

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Retail Price: $99.95

Publisher: SAP Press,01.06.10

Category: SAP Level:

ISBN: 1592293298
ISBN13: 9781592293292

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If you want to learn how to configure and use Sales and Distribution in SAP ERP to optimize and streamline your business, this is the book you need. You'll be able to use SAP ERP to fulfill orders and deliver your products and services more effectively, improving performance of the system and getting a better return on investment for your Sales and Distribution implementation. Throughout this book, you'll find step-by-step instructions and real-world examples that will help you understand and optimize Sales and Distribution in SAP ERP.

Sales and Distribution Processes and Concepts
Discover what the various elements of sales and distribution are and how they can be used to help your business run smoothly.

SAP Functionality for Sales and Distribution
Learn the configuration details that will help you optimize your sales and distribution procedures.

Various SAP ERP Tools
Master the various SAP ERP tools, including condition techniques, routines, user exits, and their application in Sales and Distribution.

Sales and Distribution Reporting and Analytics
Explore the reporting and analytics tools available for sales and distribution, including Sales Information System, ABAP Query, and ABAP reports.

Real-World Scenarios and Tips
Use the expert advice and examples throughout to help you with your own sales and distribution activities.
Highlights

Master Data
Sales
Pricing
Credit Risk Management
Logistics Management
Billing
Cross-Functional Customization
Reporting and Analysis
The Author

Ashish Ranjan Mohapatra has over nine years of experience in Sales and Distribution, Materials Management, Financials, Accounting, Production Planning, and Quality Management. He is an SAP SD Certified Consultant and an instructor with an SAP education partner.
Table of Contents


  * ... Acknowledgments ... 15


  * ... Preface ... 17


  * 1 ... Introduction ... 21


  * 1.1 ... Introduction to SAP ERP ... 21


  * 1.1.1 ... Applications and Functionalities in SAP ERP ... 22


  * 1.1.2 ... Development, Quality, and Production Servers ... 23


  * 1.1.3 ... SAP ERP Customizing Implementation Guide ... 24


  * 1.1.4 ... SAP ERP Resources ... 25


  * 1.2 ... Introduction to SAP GUI ... 25


  * 1.2.1 ... The Typical SAP Screen ... 27


  * 1.2.2 ... SAP Easy Access Menu Paths and Transaction Codes ... 28


  * 1.2.3 ... SAP Icons ... 29


  * 1.2.4 ... Wild Cards ... 29


  * 1.2.5 ... Function Keys ... 30


  * 1.3 ... ASAP Methodology ... 30


  * 1.4 ... SAP Solution Manager Overview ... 31


  * 1.5 ... Organizational Structure in SAP ... 33


  * 1.5.1 ... Importing Organizational Units ... 33


  * 1.5.2 ... Defining Organizational Units ... 34


  * 1.5.3 ... Assigning Organizational Units ... 38


  * 1.5.4 ... Checking for Consistency ... 39


  * 1.6 ... Summary ... 41


  * 2 ... Master Data ... 43


  * 2.1 ... Customer Master Data ... 43


  * 2.1.1 ... Reducing Sales Areas ... 44


  * 2.1.2 ... Defining Customer Account Groups ... 47


  * 2.1.3 ... Customer Master Record Fields ... 49


  * 2.1.4 ... Customer Mass Maintenance ... 51


  * 2.2 ... Customer Credit Master Data ... 58


  * 2.2.1 ... Preliminary Settings ... 59


  * 2.2.2 ... Customizing Text IDs ... 60


  * 2.2.3 ... Defining Groups and Categories ... 60


  * 2.2.4 ... Authorization Control for Customer Credit Master Record Fields ... 60


  * 2.3 ... Material Master - Sales Views ... 62


  * 2.3.1 ... Important Sales-Relevant Material Master Fields ... 62


  * 2.3.2 ... Customizing Material Master Fields ... 65


  * 2.4 ... Batch Master Data ... 70


  * 2.4.1 ... Defining Batches ... 71


  * 2.4.2 ... Configuring System Messages ... 74


  * 2.4.3 ... Configuring the Layout of Batch Master Records ... 74


  * 2.4.4 ... Document Management System for Batch Master Records ... 75


  * 2.4.5 ... Configuring Batch Numbers ... 76


  * 2.4.6 ... Configuring Shelf Life Expiration Date (SLED) ... 77


  * 2.4.7 ... Configuring Batch Classification ... 79


  * 2.5 ... Overview of Other Master Data ... 82


  * 2.5.1 ... Vendor Master Data ... 82


  * 2.5.2 ... Employee Master Data ... 84


  * 2.5.3 ... General Ledger Master Data ... 86


  * 2.5.4 ... User Master Data ... 86


  * 2.6 ... Summary ... 88


  * 3 ... Sales ... 89


  * 3.1 ... Principles of Processing Sales Documents ... 90


  * 3.2 ... Sales Document Types ... 91


  * 3.3 ... Item Categories and Schedule Line Categories ... 99


  * 3.3.1 ... Item Categories ... 100


  * 3.3.2 ... Schedule Line Categories ... 102


  * 3.4 ... Create with Reference ... 103


  * 3.5 ... Copy Control ... 107


  * 3.6 ... Partner Determination ... 112


  * 3.7 ... Availability Check and Transfer of Requirements (ATP) ... 114


  * 3.7.1 ... Availability Check ... 116


  * 3.7.2 ... Transfer of Requirements (TOR) ... 123


  * 3.8 ... Outline Agreements ... 124


  * 3.8.1 ... Customer Contracts ... 124


  * 3.8.2 ... Scheduling Agreement ... 128


  * 3.9 ... Special Business Transactions ... 128


  * 3.9.1 ... Consignment Sale Processing ... 128


  * 3.9.2 ... Returnable Packaging ... 129


  * 3.9.3 ... Make-to-Order Production ... 130


  * 3.9.4 ... Bill of Materials ... 130


  * 3.9.5 ... Third-Party Order Processing ... 131


  * 3.9.6 ... Individual Purchase Order ... 131


  * 3.9.7 ... Configurable Material ... 131


  * 3.10 ... Incompletion Control and Its Practical Use ... 132


  * 3.10.1 ... Define Status Groups ... 133


  * 3.10.2 ... Identify Incompletion Groups ... 133


  * 3.10.3 ... Define Incompleteness Procedure ... 134


  * 3.10.4 ... Assign Incompleteness Procedure ... 135


  * 3.11 ... Free Goods and Free Items ... 136


  * 3.12 ... Material Determination, Listing, and Exclusion ... 140


  * 3.13 ... Batch Determination in Sales ... 142


  * 3.13.1 ... Condition Tables ... 142


  * 3.13.2 ... Access Sequence ... 142


  * 3.13.3 ... Strategy Type ... 143


  * 3.13.4 ... Batch Search Procedure ... 144


  * 3.14 ... Returns (Complaints) Processing ... 146


  * 3.14.1 ... Free-of-Charge Delivery and Subsequent Delivery ... 146


  * 3.14.2 ... Invoice Correction without Return ... 147


  * 3.14.3 ... Returns ... 147


  * 3.15 ... Intercompany Sales Processing ... 148


  * 3.16 ... Common Integration Points with Material Management ... 150


  * 3.17 ... Outputs in Sales ... 152


  * 3.18 ... Foreign Trade ... 157


  * 3.18.1 ... Countries ... 157


  * 3.18.2 ... Currencies ... 158


  * 3.18.3 ... Number Ranges ... 158


  * 3.18.4 ... Commodity Codes and Import Code Numbers ... 159


  * 3.18.5 ... Procedure ... 159


  * 3.18.6 ... Business Transaction Type ... 160


  * 3.18.7 ... Mode of Transport ... 161


  * 3.18.8 ... Customs Offices ... 161


  * 3.18.9 ... INCO Terms ... 161


  * 3.18.10 ... SAP GTS ... 162


  * 3.19 ... Summary ... 163


  * 4 ... Pricing ... 165


  * 4.1 ... Introduction to Condition Techniques ... 166


  * 4.2 ... Condition Records ... 168


  * 4.2.1 ... Add Fields to Field Catalog ... 175


  * 4.2.2 ... Create Condition Tables ... 175


  * 4.2.3 ... Create Access Sequence ... 175


  * 4.2.4 ... Create Condition Types ... 176


  * 4.2.5 ... Create Pricing Procedure ... 180


  * 4.2.6 ... Assign Pricing Procedure ... 182


  * 4.2.7 ... Create Condition Records ... 182


  * 4.3 ... Optimizing Price Determination ... 183


  * 4.4 ... Rebate Agreement ... 186


  * 4.5 ... Customized Pricing Report and Price List ... 192


  * 4.6 ... Common External Tax Software Packages ... 197


  * 4.6.1 ... Defining and Testing the Physical Destination for External Tax Calculation ... 198


  * 4.6.2 ... Activating the SAP Tax Interface ... 199


  * 4.6.3 ... Configuring External Tax Documents ... 199


  * 4.6.4 ... Defining Tax Jurisdiction Codes ... 200


  * 4.6.5 ... Defining the Tax Category for Different Countries ... 200


  * 4.6.6 ... Defining Customer Tax Classifications ... 200


  * 4.6.7 ... Defining Material Tax Indicators ... 201


  * 4.6.8 ... Setting Tax Codes ... 201


  * 4.6.9 ... Maintaining Tax Condition Records and Master Data Records ... 202


  * 4.7 ... Summary ... 203


  * 5 ... Credit Risk Management ... 205


  * 5.1 ... Credit Management ... 205


  * 5.1.1 ... Prerequisites for Automatic Credit Control ... 206


  * 5.1.2 ... Customer Credit Master Records ... 211


  * 5.1.3 ... Automatic Credit Control ... 215


  * 5.1.4 ... Credit Management Operations ... 219


  * 5.2 ... Blocking and Unblocking Customers ... 223


  * 5.3 ... Payment Guarantee ... 225


  * 5.3.1 ... Forms of Payment Guarantee ... 225


  * 5.3.2 ... Payment Guarantee Determination Procedure ... 226


  * 5.4 ... Common Problems and Their Solutions ... 230


  * 5.5 ... Summary ... 232


  * 6 ... Logistics Management ... 233


  * 6.1 ... Delivery Types and Delivery Item Categories ... 234


  * 6.1.1 ... Delivery Types ... 234


  * 6.1.2 ... Delivery Item Category ... 238


  * 6.1.3 ... Automatic Determination of Delivery Item Category ... 241


  * 6.2 ... Picking, Handling Unit Management, Packing, and Goods Issue ... 242


  * 6.2.1 ... Picking ... 242


  * 6.2.2 ... Handling Unit Management ... 244


  * 6.2.3 ... Packing ... 245


  * 6.2.4 ... Goods Issue ... 246


  * 6.3 ... Delivery Processing Integration with Warehouse Management ... 247


  * 6.4 ... Principles of Processing Deliveries Including Delivery Due Lists ... 248


  * 6.4.1 ... Profile for Delivery Creation ... 250


  * 6.4.2 ... List Profile ... 252


  * 6.4.3 ... Function Codes Excluded During List Processing ... 257


  * 6.4.4 ... Assign Profile to Scenarios ... 258


  * 6.4.5 ... Maintain Requirement Routines ... 259


  * 6.4.6 ... Modify Layout ... 259


  * 6.5 ... Routes and Route Determination ... 259


  * 6.5.1 ... Define Routes ... 260


  * 6.5.2 ... Route Determination ... 262


  * 6.5.3 ... Route Schedule Determination ... 263


  * 6.6 ... Scheduling ... 264


  * 6.7 ... Stock Transfer Including Intercompany Transfers ... 266


  * 6.7.1 ... Define the Number Range for Stock Transfer Orders ... 267


  * 6.7.2 ... Define the Document Type for Stock Transfer Orders ... 268


  * 6.7.3 ... Create Internal Customers for Receiving Plants ... 269


  * 6.7.4 ... Define Shipping Data for Receiving Plants ... 269


  * 6.7.5 ... Assign Document Type to Plants ... 270


  * 6.7.6 ... Assign Delivery Type and Checking Rule to STO Document Type ... 271


  * 6.7.7 ... Create Vendor Master Record for Receiving Plant ... 272


  * 6.8 ... Outputs in Shipping ... 273


  * 6.9 ... Batch Determination in Deliveries ... 276


  * 6.10 ... Processing Serialized Materials ... 277


  * 6.11 ... Interface with Carrier Software ... 279


  * 6.11.1 ... Customization of the SAP Interface ... 280


  * 6.11.2 ... How to Use External Tax Software ... 284


  * 6.12 ... Common Problems and Their Solutions ... 285


  * 6.13 ... Summary ... 288


  * 7 ... Billing ... 289


  * 7.1 ... Principles of Bill Processing ... 290


  * 7.1.1 ... Creating Individual Invoices ... 290


  * 7.1.2 ... Collective Billing Document ... 292


  * 7.1.3 ... Invoice Split ... 294


  * 7.1.4 ... Billing Due List ... 295


  * 7.1.5 ... Invoice List ... 295


  * 7.1.6 ... Cancellation Invoice ... 296


  * 7.1.7 ... General Billing Interface ... 296


  * 7.2 ... Billing Types ... 298


  * 7.2.1 ... Customizing Billing Types ... 298


  * 7.2.2 ... Number Ranges for Billing Types ... 303


  * 7.2.3 ... Check Customized Billing Types ... 306


  * 7.3 ... Complaint Documents ... 308


  * 7.4 ... Billing Plan ... 310


  * 7.4.1 ... Define Billing Plan Types ... 310


  * 7.4.2 ... Define Date Descriptions ... 312


  * 7.4.3 ... Define and Assign Date Categories ... 312


  * 7.4.4 ... Maintain Date Proposals for Milestone Billing ... 314


  * 7.4.5 ... Assign Billing Plan Types to Sales Document Types ... 315


  * 7.4.6 ... Assign Billing Plan Types to Item Categories ... 315


  * 7.4.7 ... Define Rules for Determining Dates ... 316


  * 7.5 ... Revenue Account Determination ... 317


  * 7.5.1 ... Field Catalog for the Account Determination Table ... 318


  * 7.5.2 ... Account Determination Table ... 318


  * 7.5.3 ... Access Sequence ... 320


  * 7.5.4 ... Account Determination Type ... 321


  * 7.5.5 ... Account Determination Procedure ... 322


  * 7.5.6 ... Account Key ... 323


  * 7.5.7 ... Assign General Ledger to Account Determination Types ... 324


  * 7.6 ... Accounts Interface ... 325


  * 7.6.1 ... Revenue Recognition ... 325


  * 7.6.2 ... Reconciliation Account Determination ... 327


  * 7.6.3 ... Cash Account Determination ... 328


  * 7.6.4 ... Data Forwarded to Accounting Document ... 328


  * 7.7 ... Some Billing Related Problems and Their Solutions ... 329


  * 7.8 ... Summary ... 343


  * 8 ... Cross-Functional Customization ... 345


  * 8.1 ... Text Processing ... 345


  * 8.1.1 ... Text IDs ... 348


  * 8.1.2 ... Text Determination Procedure ... 349


  * 8.1.3 ... Assigning Text IDs to a Text Determination Procedure ... 350


  * 8.1.4 ... Define Access Sequence ... 351


  * 8.1.5 ... Assignment of Text Determination Procedure ... 352


  * 8.1.6 ... Text Determination Analysis ... 353


  * 8.2 ... Message Control ... 355


  * 8.2.1 ... IDoc Interface and EDI ... 356


  * 8.2.2 ... Application Link Enabling ... 362


  * 8.3 ... Web Interface ... 362


  * 8.3.1 ... Creating A Web Interface using the Wizard ... 364


  * 8.3.2 ... Creating a Web Interface Manually ... 365


  * 8.3.3 ... Other Tools for Web Interface ... 366


  * 8.4 ... Batch Management ... 367


  * 8.4.1 ... Batch Where-Used List ... 368


  * 8.4.2 ... Batch Information Cockpit ... 371


  * 8.5 ... ABAP Tools ... 374


  * 8.5.1 ... SD User Exits ... 375


  * 8.5.2 ... Debugging ... 376


  * 8.5.3 ... LSMW ... 378


  * 8.6 ... Numbering Objects ... 390


  * 8.6.1 ... Maintain Number Ranges ... 392


  * 8.6.2 ... Create Number Range Objects ... 394


  * 8.7 ... Summary ... 398


  * 9 ... Reporting and Analysis ... 399


  * 9.1 ... Useful Standard Reports ... 399


  * 9.1.1 ... Classification of Standard Reports ... 400


  * 9.1.2 ... Features Available in Standard Reports ... 409


  * 9.2 ... Developing Reports Using Query ... 410


  * 9.2.1 ... Create Query ... 411


  * 9.2.2 ... Data Source ... 411


  * 9.2.3 ... Insert Tables ... 412


  * 9.2.4 ... Join Tables ... 414


  * 9.2.5 ... Selection and List Fields ... 416


  * 9.2.6 ... List Screen Layout ... 417


  * 9.2.7 ... Create a Z-Transaction for the Query ... 421


  * 9.3 ... Sales Information System ... 423


  * 9.3.1 ... Standard Analyses ... 423


  * 9.3.2 ... Flexible Analyses ... 427


  * 9.3.3 ... General Checks for Info-Structure ... 433


  * 9.3.4 ... Checks for SIS Info-Structures ... 437


  * 9.4 ... Business Intelligence and Reporting ... 439


  * 9.5 ... Developing ABAP Reports ... 443


  * 9.5.1 ... Create Program by Specifying Program Attributes ... 444


  * 9.5.2 ... Write Program and Activate ... 446


  * 9.5.3 ... Change Text Elements ... 449


  * 9.5.4 ... Documentation ... 449


  * 9.5.5 ... Create Variant ... 450


  * 9.5.6 ... Test the Program ... 450


  * 9.6 ... Summary ... 452


  * 10 ... Summary and Conclusion ... 453


  * ... Appendices ... 457


  * A ... Customization of Local Layout ... 459


  * A.1 ... Options ... 460


  * A.2 ... Other Options ... 466


  * B ... List of SAP Area Menus ... 473


  * C ... How to Initialize a Material Period ... 503


  * D ... The Author ... 507


  * ... Index ... 509