Why Choose Bookware?
A comment on our competitors…
Today there are many alternatives to your local bookshop, with
overseas vendors like Amazon and Book Depository offering prices which
Australian retailers can rarely compete with.
Keep in mind that the shipping costs from overseas can easily
outweigh any price saving they may offer. It is also worth remembering
that such competitors don’t contribute to the Australian economy
through employment, taxation or retail presence at all.
Buying through Bookware, you can guarantee three things:
- Fast-as-possible delivery: next-day delivery to most areas
if we have the book in-stock. If not, we will order from the local
Australian distributor for delivery within 1 week. If the book is out
of stock locally, we can order from our network of US/UK suppliers
within a time frame of 1-2 weeks.
- Peace of mind: you can check the status of your order by
calling Bookware during business hours and speaking with one of our
customer service representatives. We can easily accommodate changes to
your order. And should a return or exchange be necessary, it can be
arranged quickly and easily.
- Supporting Australian small business: Bookware has been
employing Australians for 15 years. We have given countless young
people their first job, introducing them to the world of small
business. You can visit our North Sydney retail outlet at any time to
see us hard at work.
On our local competitors…
While other bookstores have struggled over the past few years,
Bookware has gone from strength to strength through our core offering
of detailed product knowledge, unbeatable prices
and exemplary service.
Some online-only stores, such as Fishpond, have attempted to
undercut us. But you should remember that Fishpond is NOT an
Australian business – it is based in New Zealand and does not
pay taxes in Australia. It has been refused membership to the
Australian Booksellers Association. It does not keep books in-stock
and is not contactable by phone.
At Bookware you can be assured:
- We can get any book: we are not a generalist bookstore, but
if it exists, we will find a way to get it in for you.
- We know our specialty areas: if you’re looking for a
professional, technical or academic text, you will find it at
Bookware. If your book is not on our website, please alert us and we
will rectify.
- Secure payment: our website is secured using SSL
technology. What’s more – we don’t charge your book
physically leaves our warehouse.
You can trust Bookware to be quick, secure, and at the best possible price. Thank you for continuing to support us.
Regards,
Peyman Derak
Managing Director
