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Why Choose Bookware?

A comment on our competitors…

Today there are many alternatives to your local bookshop, with overseas vendors like Amazon and Book Depository offering prices which Australian retailers can rarely compete with.

Keep in mind that the shipping costs from overseas can easily outweigh any price saving they may offer. It is also worth remembering that such competitors don’t contribute to the Australian economy through employment, taxation or retail presence at all.

Buying through Bookware, you can guarantee three things:

  • Fast-as-possible delivery: next-day delivery to most areas if we have the book in-stock. If not, we will order from the local Australian distributor for delivery within 1 week. If the book is out of stock locally, we can order from our network of US/UK suppliers within a time frame of 1-2 weeks.
  • Peace of mind: you can check the status of your order by calling Bookware during business hours and speaking with one of our customer service representatives. We can easily accommodate changes to your order. And should a return or exchange be necessary, it can be arranged quickly and easily.
  • Supporting Australian small business: Bookware has been employing Australians for 15 years. We have given countless young people their first job, introducing them to the world of small business. You can visit our North Sydney retail outlet at any time to see us hard at work.

On our local competitors…

While other bookstores have struggled over the past few years, Bookware has gone from strength to strength through our core offering of detailed product knowledge, unbeatable prices and exemplary service.

Some online-only stores, such as Fishpond, have attempted to undercut us. But you should remember that Fishpond is NOT an Australian business – it is based in New Zealand and does not pay taxes in Australia. It has been refused membership to the Australian Booksellers Association. It does not keep books in-stock and is not contactable by phone.

At Bookware you can be assured:

  • We can get any book: we are not a generalist bookstore, but if it exists, we will find a way to get it in for you.
  • We know our specialty areas: if you’re looking for a professional, technical or academic text, you will find it at Bookware. If your book is not on our website, please alert us and we will rectify.
  • Secure payment: our website is secured using SSL technology. What’s more – we don’t charge your book physically leaves our warehouse.

You can trust Bookware to be quick, secure, and at the best possible price. Thank you for continuing to support us.

Regards,
Peyman Derak
Managing Director