Home   FAQs   New Arrivals   Specials   Pricing & Shipping   Location   Corporate Services   Why Choose Bookware?  
Call our store: 9955 5567 (from within Sydney) or 1800 734 567 (from outside Sydney)
 View Cart   Check Out   
Browse by Subject
 TAFE Accounting
 TAFE I.T./Computing
 TAFE - Other
 Windows 8
 Adobe CS6
 CCNA 2012
 CCNP 2012
 Web Design
 Project Management
 Mobile Devices
 Windows Server 2012
 SQL Server 2012
Economics and Business
 Business Information Systems
 Human Resources

Implementing Cisco Unified Communications Voice over IP and QoS (Cvoice) Foundation Learning Guide: (CCNP Voice CVoice 642-437), 4th Edition - **This is a preowned copy in fair condition. Some notes from previous owner. CD NOT INCLUDED. Otherwise in great

by: Kevin Wallace

On-line Price: $55.41 (includes GST)

Hardcover package 736

34%Off Retail Price

You save: $28.54

PRE-OWNED - Limited stock! This book is not new. Please see description for details on the condition of this copy. Feel free to contact Bookware customer service for more information.
N.Sydney : In Stock

Retail Price: $83.95

Publisher: CISCO PRESS,04.07.11

Category: Cisco Level:

ISBN: 1587204193
ISBN13: 9781587204197

Add to Shopping Cart

Cisco's authorized foundation learning self-study guide for the new CCNP CVOICE exam.

- Developed in conjunction with the Cisco certification team, the developers of the newest CCNP Voice exam and courses
- Fully covers planning, designing, and deploying Cisco VoIP networks, and integrating gateways, gatekeepers, and QoS into them
- Includes extensive new coverage of QoSContains many self-assessment review questions and configuration examples

Table of Contents:
Introduction xxx Chapter 1 Introducing Voice Gateways 1 The Role of Gateways 1 Traditional Telephony Networks 2 Cisco Unified Communications Overview 3 Cisco Unified Communications Architecture 4 Cisco Unified Communications Business Benefits 5 Cisco Unified Communications Gateways 6 Gateway Operation 7 Comparing VoIP Signaling Protocols 10 Gateway Deployment Example 12 IP Telephony Deployment Models 13 Single-Site Deployment 14 Multisite WAN with Centralized Call-Processing Deployment 16 Multisite WAN with Distributed Call-Processing Deployment 20 Clustering over the IP WAN Deployment 24 Modern Gateway Hardware Platforms 27 Cisco 2900 Series Integrated Services Routers 27 Cisco 3900 Series Integrated Services Routers 27 Well-Known Older Enterprise Models 27 Cisco 2800 Series Integrated Services Routers 28 Cisco 3800 Series Integrated Services Routers 29 Specialized Voice Gateways 30 Cisco ATA 186 30 Cisco VG248 Analog Phone Gateway 30 Cisco AS5350XM Series Universal Gateway 30 Cisco AS5400 Series Universal Gateway Platforms 31 Cisco 7200 Series Routers 32 Gateway Operational Modes 32 Voice Gateway Call Legs 33 Voice-Switching Gateway 34 VoIP Gateway 34 Cisco Unified Border Element 35 How Voice Gateways Route Calls 36 Gateway Call-Routing Components 36 Dial Peers 37 Call Legs 39 Configuring POTS Dial Peers 41 Matching a Dial Peer 43 Matching Outbound Dial Peers 48 Default Dial Peer 49 Direct Inward Dialing 50 Two-Stage Dialing 51 One-Stage Dialing 54 Configuration of Voice Ports 57 Analog Voice Ports 58 Signaling Interfaces 59 Analog Voice Port Interfaces 59 Analog Signaling 61 FXS and FXO Supervisory Signaling 61 Analog Address Signaling 64 Informational Signaling 65 E&M Signaling 66 E&M Physical Interface 68 E&M Address Signaling 68 Configuring Analog Voice Ports 69 FXS Voice Port Configuration 69 FXO Voice Port Configuration 72 E&M Voice Port Configuration 74 Trunks 76 Analog Trunks 77 Centralized Automated Message Accounting Trunk 80 Direct Inward Dialing Trunk 83 Timers and Timing 85 Verifying Voice Ports 86 Digital Voice Ports 90 Digital Trunks 90 T1 CAS 92 E1 R2 CAS 94 Nonfacility Associated Signaling 99 Configuring a T1 CAS Trunk 100 Configuring T1 CAS Trunks: Inbound E&M FGD and Outbound FGD EANA Example 108 Configuring an E1 R2 Trunk Example 110 Configuring an ISDN Trunk 112 Verifying Digital Voice Ports 117 Cross-Connecting a DS0 with an Analog Port 123 Echo Cancellation 124 Echo Origin 124 Talker Echo 125 Listener Echo 125 Echo Cancellation 125 Echo Canceller Operation 126 Echo Canceller Components 126 Configuring Echo Cancellation 127 Voice Packets Processing with Codecs and DSPs 128 Codecs 128 Impact of Voice Samples and Packet Size on Bandwidth 130 Evaluating Quality of Codecs 130 Mean Opinion Score 131 Perceptual Evaluation of Speech Quality 131 Perceptual Evaluation of Audio Quality 132 Test Method Comparison 132 Codec Quality 133 Evaluating Overhead 133 Bandwidth Calculation Example 135 Per-Call Bandwidth Using Common Codecs 135 Digital Signal Processors 136 Hardware Conferencing and Transcoding Resources 137 DSP Chip 138 Codec Complexity 140 Recommended Usage in Deployment Models 140 Packet Voice DSP Module Conferencing 141 DSP Calculator 141 Configuring DSPs 144 Configuring Conferencing and Transcoding on Voice Gateways 147 DSP Farms 148 DSP Profiles 149 SCCP Configuration 150 Unified Communications Manager Configuration 151 Cisco IOS Configuration Commands for Enhanced Media Resources 154 DSP Farm Configuration Commands for Enhanced Media Resources 155 SCCP Configuration Commands for Enhanced Media Resources 157 Verifying Media Resources 160 Summary 161 Chapter Review Questions 161 Chapter 2 Configuring Basic Voice over IP 165 Voice Coding and Transmission 165 VoIP Overview 166 Major Stages of Voice Processing in VoIP 166 VoIP Components 167 Sampling 169 Quantization 170 Coding 172 VoIP Packetization 173 Packetization Rate 173 Codec Operations 175 Packetization and Compression Example 175 VoIP Media Transmission 176 Real-Time Transport Protocol 177 Real-Time Transport Control Protocol 177 Compressed RTP 178 Secure RTP 179 VoIP Media Considerations 181 Voice Activity Detection 182 Bandwidth Savings 183 Voice Port Settings for VAD 184 Voice Signaling Protocols: H.323 184 H.323 Architecture 184 H.323 Advantages 185 H.323 Network Components 186 H.323 Call Flows 192 H.323 Slow Start Call Setup 193 H.323 Slow Start Call Teardown 194 H.225 RAS Call Setup 196 H.225 RAS Call Teardown 197 Codecs in H.323 199 Negotiation in Slow Start Call Setup 199 H.323 Fast Connect 200 H.323 Early Media 202 Configuring H.323 Gateways 203 H.323 Gateway Configuration Example 203 Customizing H.323 Gateways 204 H.323 Session Transport 204 Idle Connection and H.323 Source IP Address 205 H.225 Timers 205 H.323 Gateway Tuning Example 206 Verifying H.323 Gateways 206 Voice Signaling Protocols: SIP 207 SIP Architecture 207 Signaling and Deployment 208 SIP Architecture Components 208 SIP Servers 209 SIP Architecture Examples 210 SIP Call Flows 211 SIP Call Setup Using Proxy Server 212 SIP Call Setup Using Redirect Server 213 SIP Addressing 214 SIP Addressing Variants Example 214 Address Registration 215 Address Resolution 215 Codecs in SIP 216 Delayed Offer 218 Early Offer 219 Early Media 219 Configuring Basic SIP 221 User Agent Configuration 221 Dial-Peer Configuration 222 Basic SIP Configuration Example 222 Configuring SIP ISDN Support 223 Calling Name Display 223 Blocking and Substituting Caller ID 225 Blocking and Substituting Caller ID Commands 226 Configuring SIP SRTP Support 226 SIPS Global and Dial-Peer Commands 227 SRTP Global and Dial-Peer Commands 228 SIPS and SRTP Configuration Example 228 Customizing SIP Gateways 228 SIP Transport 229 SIP Source IP Address 229 SIP UA Timers 230 SIP Early Media 230 Gateway-to-Gateway Configuration Example 231 UA Example 232 Verifying SIP Gateways 233 SIP UA General Verification 233 SIP UA Registration Status 234 SIP UA Call Information 235 SIP Debugging Overview 236 Examining the INVITE Message 237 Examining the 200 OK Message 237 Examining the BYE Message 238 Voice Signaling Protocols: MGCP 239 MGCP Overview 239 MGCP Advantages 240 MGCP Architecture 240 MGCP Gateways 242 MGCP Call Agents 243 Basic MGCP Concepts 243 MGCP Calls and Connections 243 MGCP Control Commands 244 Package Types 245 MGCP Call Flows 246 Configuring MGCP Gateways 248 MGCP Residential Gateway Configuration Example 249 Configuring an MGCP Trunk Gateway Example 250 Configuring Fax Relay with MGCP Gateways 251 Verifying MGCP 254 Debug Commands 257 VoIP Quality Considerations 257 IP Networking and Audio Clarity 257 Jitter 258 Delay 259 Acceptable Delay 260 Packet Loss 261 VoIP and QoS 262 Objectives of QoS 263 Using QoS to Improve Voice Quality 264 Transporting Modulated Data over IP Networks 265 Differences from Fax Transmission in the PSTN 265 Fax Services over IP Networks 265 Understanding Fax/Modem Pass-Through, Relay, and Store and Forward 266 Fax Pass-Through 266 Modem Pass-Through 268 Fax Relay 269 Modem Relay 270 Store-and-Forward Fax 273 Gateway Signaling Protocols and Fax Pass-Through and Relay 274 Cisco Fax Relay 275 H.323 T.38 Fax Relay 277 SIP T.38 Fax Relay 278 MGCP T.38 Fax Relay 280 Gateway-Controlled MGCP T.38 Fax Relay 281 Call Agent Controlled MGCP T.38 Fax Relay 281 DTMF Support 281 H.323 DTMF Support 282 MGCP DTMF Support 283 SIP DTMF Support 283 Customization of Dial Peers 284 Configuration Components of VoIP Dial Peer 284 VoIP Dial-Peer Characteristics 284 Configuring DTMF Relay 285 DTMF Relay Configuration Example 286 Configuring Fax/Modem Support 286 Cisco Fax Relay and Fax Pass-Through 287 T.38 Fax Relay Configuration 287 Fax Relay Speed Configuration 288 Fax Relay SG3 Support Configuration 288 Fax Support Configuration Example 289 Configuring Modem Support 289 Modem Pass-Through 289 Modem Relay 290 Modem Relay Compression 290 Modem Pass-Through and Modem Relay Interaction 291 Modem Support Configuration Example 291 Configuring Codecs 291 Codec-Related Dial-Peer Configuration 292 Codec Configuration Example 293 Limiting Concurrent Calls 294 Summary 294 Chapter Review Questions 294 Chapter 3 Supporting Cisco IP Phones with Cisco Unified Communications Manager Express 297 Introducing Cisco Unified Communications Manager Express 297 Fundamentals of Cisco Unified Communications Manager Express 298 Cisco Unified Communications Manager Express Positioning 298 Cisco Unified Communications Manager Express Deployment Models 299 Cisco Unified Communications Manager Express Key Features and Benefits 301 Phone Features 301 System Features 302 Trunk Features 303 Voice-Mail Features 303 Cisco Unified Communications Manager Express Supported Platforms 303 Cisco Integrated Services Routers Scalability 304 Cisco Integrated Services Routers Generation 2 Scalability 305 Memory Requirements 306 Cisco Integrated Services Routers Licensing and Software 306 Cisco Integrated Services Routers Generation 2 Licensing Model 307 Cisco Unified Communications Manager Express Operation 308 Operation of Cisco Unified Communications Manager Express 308 Overview of Cisco Unified Communications Manager Express Endpoints 309 Endpoint Signaling Protocols 309 Endpoint Capabilities 309 Basic Cisco IP Phone Models 310 Midrange Cisco IP Phones 311 Upper-End Cisco IP Phones 313 Video-Enabled Cisco IP Phones 314 Conference Stations 315 Identifying Cisco Unified Communications Manager Express Endpoint Requirements 318 Phone Startup Process 318 Power over Ethernet 322 Two PoE Technologies 322 Cisco Prestandard Device Detection 324 IEEE 802.3af Device Detection 324 Cisco Catalyst Switch: Configuring PoE 324 VLAN Infrastructure 325 Voice VLAN Support 326 Ethernet Frame Types Generated by Cisco IP Phones 329 Blocking PC VLAN Access at IP Phones 330 Limiting VLANs on Trunk Ports at the Switch 330 Configuring Voice VLAN in Access Ports Using Cisco IOS Software 331 Configuring Trunk Ports Using Cisco IOS Software 331 Verifying Voice VLAN Configuration 333 IP Addressing and DHCP 334 DHCP Parameters 335 Router Configuration with an IEEE 802.1Q Trunk 335 Router Configuration with Cisco EtherSwitch Network Module 336 DHCP Relay Configuration 337 Network Time Protocol 337 Endpoint Firmware and Configuration 338 Downloading Firmware 339 Firmware Images 340 Setting Up Cisco Unified Communications Manager Express in an SCCP Environment 340 Configuring Source IP Address and Firmware Association 341 Enabling SCCP Endpoints 342 Locale Parameters 343 Date and Time Parameters 343 Parameter Tuning 344 Generating Configuration Files for SCCP Endpoints 344 Cisco Unified Communications Manager Express SCCP Environment Example 346 Setting Up Cisco Unified Communications Manager Express in a SIP Environment 346 Configuring Cisco Unified Communications Manager Express for SIP 347 Configuring Source IP Address and Associating Firmware 347 Enabling SIP Endpoints 348 Locale Parameters 348 Date and Time Parameters 348 NTP and DST Parameters 349 Generating Configuration Files for SIP Endpoints 349 Cisco Unified Communications Manager Express SIP Environment Example 350 Configuration of Cisco Unified Communications Manager Express 350 Directory Numbers and Phones in Cisco Unified Communications Manager Express 350 Directory Number Types 352 Single- and Dual-Line Directory Numbers 353 Octo-Line Directory Number 354 Nonexclusive Shared-Line Directory Number 355 Exclusive Shared-Line Directory Number 356 Multiple Directory Numbers with One Telephone Number 357 Multiple-Number Directory Number 358 Overlaid Directory Number 358 Creating Directory Numbers for SCCP Phones 359 Single-Line Ephone-dn Configuration 360 Dual-Line Ephone-dn Configuration 360 Octo-Line Ephone-dn Configuration 361 Dual-Number Ephone-dn Configuration 361 Configuring SCCP Phone-Type Templates 362 Configuring SCCP Phone-Type Templates 362 Ephone Template for Conference Station 7937G Configuration Example 364 Creating SCCP Phones 365 Configuring the SCCP Ephone Type 365 Configuring SCCP Ephone Buttons 366 Configuring Ephone Preferred Codec 366 Basic Ephone Configuration Example 367 Multiple Ephone Configuration Example 367 Multiple Directory Numbers Configuration Example 368 Shared Directory Number Configuration Example 369 Controlling Automatic Registration 369 Partially Automated Endpoint Deployment 370 Partially Automated Deployment Example 371 Creating Directory Numbers for SIP Phones 371 Voice Register Directory Number Configuration Example 372 Creating SIP Phones 372 Configuring SIP Phones 373 Tuning SIP Phones 373 Shared Directory Number Configuration Example 374 Configuring Cisco IP Communicator Support 374 Configuring Cisco IP Communicator 375 Managing Cisco Unified Communications Manager Express Endpoints 375 Rebooting Commands 376 Verifying Cisco Unified Communications Manager Express Endpoints 377 Verifying Phone VLAN ID 378 Verifying Phone IP Parameters 378 Verifying Phone TFTP Server 379 Verifying Firmware Files 379 Verifying TFTP Operation 380 Verifying Phone Firmware 381 Verifying SCCP Endpoint Registration 381 Verifying SIP Endpoint Registration 382 Verifying the SIP Registration Process 383 Verifying the SCCP Registration Process 383 Verifying Endpoint-Related Dial Peers 384 Summary 385 Chapter Review Questions 385 Chapter 4 Introducing Dial Plans 389 Numbering Plan Fundamentals 389 Introducing Numbering Plans 389 North American Numbering Plan 390 European Telephony Numbering Space 393 Fixed and Variable-Length Numbering Plan Comparison 394 E.164 Addressing 395 Scalable Numbering Plans 396 Non-O

Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor and holds multiple Cisco certifications, including the CCSP, CCVP, CCNP, and CCDP, in addition to multiple security and voice specializations. With Cisco experience dating back to 1989 (beginning with a Cisco AGS+ running Cisco IOS 7.x), Kevin has been a network design specialist for the Walt Disney World Resort, a senior technical instructor for SkillSoft/Thomson NETg/KnowledgeNet, and a network manager for Eastern Kentucky University. Kevin holds a bachelor's of science degree in electrical engineering from the University of Kentucky. Also, Kevin has authored multiple books for Cisco Press, including CCNP TSHOOT 642-832 Official Certification Guide, Routing Video Mentor, and the Video Mentor component of the TSHOOT 642-832 Cert Kit, all of which target the current CCNP certification. Kevin lives in central Kentucky with his wife, Vivian, and two daughters, Stacie and Sabrina. You can follow Kevin online through the following social media outlets:

Web page: http://1ExamAMonth.com

Facebook Fan Page: Kevin Wallace Networking

Twitter: http://twitter.com/kwallaceccie

YouTube: http://youtube.com/kwallaceccie

Network World blog: http://nww.com/community/wallace

iTunes: 1ExamAMonth.com Podcast