This is a prescribed text for:
Institution: ICMS (International College Of Management, Sydney)
Course: HOS804 | Visitor Behaviour and Management
ICMS - Feb 2019
Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features:
* Considers critical concepts and influential factors in visitor management.
* Illustrates current issues in visitor management.
* Research-based case studies contribute to an overall understanding of core issues.
* Covers the state-of-the-art in guiding and interpretation.